Apple Valley Continuing Care Ayer Ma

Reviews
Overall Rating 4.3  / 5.0 ★★★★★

• 

  Kathie Mohr

  ★★★★★ 4 months ago

  This is the benefit of living in a small town. A small nursing home attached to a hospital. All through COVID they went above and beyond to keep our loved ones safe. There is a solid core staff that are local and have been there for years, they define dedicated. Is it perfect? No place is, but they listen and respond. They care. They have had staffing challenges but do their best and they truly care, The new Administrator seems very engaged. We are grateful always.

• 

  Patricia Jamros

  ★★★★★ 4 months ago

  My brother has been at Apple Valley for several years now. I have mostly been pleased with communication with staff, staff attention, his care and comfort and hs meals. However,have had issues with facility taking care of his laundry and the sloppiness of hanging his clothes in HIS closet. Several timesI have found other people's clothing in his closet!!!! NOT ACCEPTABLE. In addition, I think Housekeeping could do a better job cleaning resident rooms and table and window surfaces. So in conclusion, care is excellent, but ancillary services could be better.

• 

  FR

  ★★★★★ 3 weeks ago

  My Mom had been in Apple Valley Center for 5 years, I always went in to see my Mom and they took good care of her. Any concerns I had, I usually told them. I do think they do the best they can, the Nurses, Nurse Practioner Cindy and Aides were good to my Mom. They try to keep the residents occupied with games, activities and entertainment. If you have concerns you should go to their meetings or talk to someone in charge, and they will help you. The home has done the best they could during this Covid outbreak. I do appreciate the staff trying to stay on top of this terrible virus, to keep residents safe. My mom (Alfina) never got Covid in 2021, and her last year 2022 with them her dementia was worse, and she did get Covid. She didn't last long, and passed away, but God Bless her, she was 100 years old! Thank you to all Nurses, Nurse Practitioner and staff for taking good care of her. I hope they did get the flowers, I sent to thank them, when she passed. Thank you too, for our own doctor, Dr. Sahay, for checking in on my Mom, periodically, also.

• 

  Sarah Turcotte

  ★★★★★ 7 months ago

  The Team at Apple Valley Center is great to work with. Especially Julie! She is always so helpful and reliable when reaching out for support. The genesis teams are great to work with when it comes to supporting local families, they are caring and kind. Thanks for all you do!

• 

  Walda Ruiz

  ★★★★★ 4 months ago

  My experience has been excellent so far, and I don't have any reason to think it's gonna change. The staff is above excellent, the food is always good, and the service is exemplary. This is my first experience with a rehabilitation program , and I couldn't be more pleased.

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

	Residents Affected
Severity of the Deficiency	Few	Some	Many
Immediate jeopardy to resident health or safety	J	K	L
Actual harm that is not immediate jeopardy	G	H	I
No actual harm with potential for more than minimal harm that is not immediate jeopardy	D	E	F
No actual harm with potential for minimal harm	A	B	C

June 7, 2022 - 4 months ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Develop and implement policies and procedures to prevent abuse, neglect, and theft.
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Respond appropriately to all alleged violations.

March 16, 2022 - 7 months ago

	Residents Affected	Severity	Source/Type	View Full Report Description
C	Many	Potential for Minimal Harm	Complaint	Infection Control Deficiencies: Ensure staff are vaccinated for COVID-19
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Develop and implement policies and procedures to prevent abuse, neglect, and theft.
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

January 11, 2022 - 9 months ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Develop and implement policies and procedures to prevent abuse, neglect, and theft.
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
D	Few	Potential for Harm	Complaint	Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
D	Few	Potential for Harm	Complaint	Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident's preferences and goals.
D	Few	Potential for Harm	Complaint	Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

June 30, 2021 - 16 months ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Resident Rights Deficiencies: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 1, 2020 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
-	-	-	Fine	$9,750 fine
D	Few	Potential for Harm	Health Inspection	Infection Control Deficiencies: Provide and implement an infection prevention and control program.

October 20, 2020 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
-	-	-	Fine	$9,750 fine
E	Some	Potential for Harm	Health Inspection	Infection Control Deficiencies: Provide and implement an infection prevention and control program.

August 25, 2020 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
-	-	-	Fine	$3,250 fine
E	Some	Potential for Harm	Health Inspection	Infection Control Deficiencies: Provide and implement an infection prevention and control program.

January 9, 2020 - 3 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Respond appropriately to all alleged violations.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Apple Valley Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min	2hr 10min
Reported	Expected
CNA

1hr 10min	40min
Reported	Expected
LPN

25min	20min
Reported	Expected
RN

3hr 40min	3hr 10min
Reported	Expected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%	100.0%	100.0%	99.0%	96.0%	95.4%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

98.8%	98.9%	100.0%	97.8%	90.3%	92.7%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

65.5%	51.7%	74.1%	81.8%	55.7%	47.0%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of low risk long-stay residents who lose control of their bowels or bladder

7.7%	10.8%	11.6%	7.2%	18.7%	19.5%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents who received an antianxiety or hypnotic medication

25.1%	33.7%	47.1%	28.0%	17.7%	18.0%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents whose ability to move independently worsened

14.1%	8.0%	16.2%	10.3%	15.2%	14.6%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents whose need for help with daily activities has increased

20.5%	20.2%	21.6%	17.6%	19.1%	14.5%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents who received an antipsychotic medication

5.8%	6.3%	8.0%	5.2%	6.5%	8.1%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of high risk long-stay residents with pressure ulcers

1.2%	1.2%	1.1%	3.4%	1.9%	7.5%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents who have depressive symptoms

6.7%	6.8%	13.0%	8.3%	5.4%	6.0%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents who lose too much weight

2.4%	0.0%	1.1%	0.0%	3.7%	3.4%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents experiencing one or more falls with major injury

1.2%	3.4%	3.3%	0.0%	2.4%	2.4%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents with a urinary tract infection

2.1%	1.0%	0.0%	0.0%	1.4%	1.6%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents with a catheter inserted and left in their bladder

0.0%	0.0%	0.0%	0.0%	0.2%	0.2%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.0%	91.5%	82.0%	65.6%	74.8%	79.5%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

77.0%	77.0%	77.0%	58.8%	77.1%	76.7%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

55.3%	61.3%	68.6%	63.9%	71.2%	74.3%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of short-stay residents who made improvements in function

1.6%	1.5%	0.0%	0.0%	1.6%	1.8%
Q2 2021	Q3 2021	Q4 2021	Q1 2022	MA	U.S.

Percentage of short-stay residents who newly received an antipsychotic medication

Some page content retrieved from Google Places

applegatelivalwas.blogspot.com

Source: https://www.seniorcare.com/nursing-homes/ma/ayer/apple-valley-center/225421/

Share this post